Frequently Asked Questions

Get answers to common questions about SHELLAC SOAK OFF WITH SERVICE.

Typically 45–75 minutes depending on nail condition and add-ons. Removal takes 10–20 minutes; cuticle care, soak, and polish application require additional time. If nails need extra repair or gel removal, allow more time—your technician will assess and advise.

When performed by trained technicians using gentle soaking and proper tools, the process minimizes damage. We avoid aggressive scraping and recommend nourishing treatments afterward. Regular maintenance appointments help keep nails healthy—consult your technician if nails are weak or thinning.

Yes. Choose from our extensive polish and gel options, including long-wear brands and seasonal colors. Your technician can recommend finishes and shades that suit nail shape and skin tone. Some specialty colors may incur an extra charge.

Appointments are recommended to ensure availability and minimize wait times. Walk-ins are accommodated when possible, but booking guarantees your preferred technician and schedule. Add the soak-off to your manicure or pedicure reservation when booking online or by phone.

Avoid peeling or picking at polish. Arrive with clean, oil-free nails and no thick lotions. If possible, remove jewelry. Communicate any nail concerns or allergies to your technician so they can tailor the soak-off and treatment safely.

Moisturize cuticles and nails daily with oil, avoid harsh chemicals for 24–48 hours, and use gentle filing if needed. Schedule regular maintenance appointments and consider strengthening treatments if nails feel weak after removal.