Frequently Asked Questions

Get answers to common questions about SOAK OFF W/ SERVICES.

A soak-off as an add-on usually takes 10–30 minutes depending on polish type and condition. Gel or builder gels can take longer; your technician will assess and provide an accurate time estimate before starting.

Yes. We use gentle acetone-soaking, protective wraps, and cuticle care to prevent dehydration or mechanical damage. If nails are fragile, your technician will recommend extra conditioning treatments or alternatives to protect nail health.

Absolutely — soak-off is a common add-on. Tell the front desk when booking or your technician upon arrival so we can allocate extra time and ensure proper removal before your manicure or pedicure begins.

We can remove many gel and polish systems safely; however, hard acrylics or reinforced enhancements may require additional time or special techniques. Your technician will assess the enhancement type and recommend the safest removal method.

Avoid applying fresh polish before your appointment and remove any loose nail art. Bring information about previous enhancements. Hydrate your nails with cuticle oil beforehand if possible, but avoid heavy lotions on the day of service.

Frequency depends on nail health and products used; generally spacing soak-offs and full recovery treatments every 2–4 weeks is fine. Our technicians advise tailored schedules and strengthening treatments if you frequently change enhancements to maintain nail integrity.